Returns & Exchanges

At CPB Foundation, we are committed to your satisfaction and offer a 30-day window for returns on all eligible items. We strive to make the process as seamless as possible to ensure you have the best experience with our products.

1

Initiate Your Request

Log into your account portal or visit our support page to enter your order number and email address to start the return process.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.

3

Ship the Package

Drop off your package at any authorized carrier location and keep the tracking receipt for your records.

4

Receive Your Refund

After our warehouse team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing