Returns & Exchanges
At CPB Foundation, we are committed to your satisfaction and offer a 30-day window for returns on all eligible items. We strive to make the process as seamless as possible to ensure you have the best experience with our products.
Initiate Your Request
Log into your account portal or visit our support page to enter your order number and email address to start the return process.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.
Ship the Package
Drop off your package at any authorized carrier location and keep the tracking receipt for your records.
Receive Your Refund
After our warehouse team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing